Frequently Asked Questions
I’m behind with my rent payments, what can I do?
I’m behind with my mortgage payments, what can I do?
I’m homeless/about to be made homeless, what can I do?
I’m in dispute with my neighbour, what are my rights?
Am I eligible to apply for council housing?
What are my rights as a tenant?
Web chat: Click here to speak with an online adviser.
Text relay users can call 03444 111 445 for advice from Citizens Advice.
Here are some links to national and local websites which offer information and advice on housing issues:
Waltham Forest council: www.walthamforest.gov.uk
Ascham Homes: www.aschamhomes.org.uk