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Citizens Advice Waltham Forest would like to thank volunteers for solving people’s problems and making a difference to their lives


Citizens Advice Waltham Forest is celebrating the inspirational volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

To mark Volunteers’ Week (1-7 June), the charity is shining a spotlight on the remarkable contribution of its team of numerous volunteers who give up many hours each week to help people find a way forward.

In one year from 2016 to 2017, Citizens Advice Waltham Forest has helped 8,172 of people with 21,816 of problems, from housing and debt issues to benefits and employment rights.  

The charity’s volunteers have played a crucial role ensuring people in Waltham Forest get the advice and support they need to get on with their lives.

Citizens Advice offers a wide range of voluntary roles – from IT support and advisers to administrators and trustees.

Atrat the volunteer coordinator from Citizens Advice Waltham Forest said:

“Thanks to our amazing volunteers we are able to continue making a huge difference to people’s lives.  

“Our volunteers give up their time for free to help people who may be going through problems to get back on their feet.

“Volunteering also brings its own rewards and is a great way to meet new people and learn new skills.

“If you can spare a few hours each week, we’d love to hear from you.”

Nationally Citizens Advice relies on 23,000 volunteers who help provide support in 2,900 locations across England and Wales – helping 2.7 million people every year.

Thanks to contribution volunteers play in local Citizens Advice, two out of every three clients have their problem solved and four out of five say the advice received improved their lives.



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