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Training for partners

The Advice Waltham Forest Partnership Project is offering a variety of free training opportunities for frontline professionals who work in Waltham Forest or with residents of Waltham Forest.

You can find out about upcoming free training opportunities or request for information about specific events by emailing


Training Programme


Past Training Events

Right to Reside and Habitual Residence-24/09/15- Delivered by CPAG

Supervision -18/09/15 – Delivered by AdviceUK.

Dealing With Difficult Client Situation – 10/09/15 – Delivered by AdviceUK.

Working With Older People: Safeguarding Issues -07/09/15- Delivered by Age UK Waltham Forest.

Case Checking and quality standards 3/09/15 Delivered by  Advice UK.

Universal Credit-1/09/15-Delivered by CPAG.

Universal Credit-1/09/15-Delivered by CPAG.

Dealing With Difficult Client Situations-27/07/15- Delivered by AdviceUK

Introduction to Universal Credit Awareness – 15/06/15 – Delivered by DWP

Working with older people: Safeguarding issues – 4/6/2015 – Delivered by Age UK and Solace Women’s Aid

Right to Reside – 20/5/2015 – Delivered by CPAG

Quality Standards & Case Checking – 14/5/2015 – Delivered by Advice UK.

Dealing with Difficult Client Situations – 23/04/15 – Delivered by  AdviceUK

Universal Credit -30/03/15-Delivered by CPAG

Online Training

Citizens Advice offer a wide variety of e-learning packages. As part of the Advice Waltham Forest Project, we are able to offer partners access to this learning. To receive a password for the following link, please email – listing your name, agency and job title.

Click here to access the e-learning portal